I have recently upgraded my Windows 7 to Windows 8 on my HP TM2 laptop and since then the learning curve has been pretty steep and I have learned my new things within windows 8 along with the hidden issues of it. One of the most annoying and recurring was the issue while shutting down my PC. The error I was getting was pretty simple, most of the time while shutting down, windows used to crash and I was getting following error screen:
The error reads as:
Your PC ran into a problem and needs to restart. We’re just collecting some error info and then we’ll restart for you.
A similar error was this one:
Which reads as:
Your PC ran into a problem. This problem caused your PC to restart. You can send info to Microsoft about what went wrong to help us improve Windows.
Initially when I was taken unwillingly to this screen by the great windows OS, I didn’t try to fix it and I thought, may be it’s just a replacement screen for the great blue screen of previous versions of Windows but then I started getting this screen very often and finally I decided to look for a solution and after googling, I found a fix which is pretty simple.
Open power option either by clicking on the battery icon if you are on a laptop else by using shortcut “Window Key + X” and then choosing “Power Options”:
Choose “Change what the power buttons do“.
Once you are on Power Button page, click on the “Change settings that are currently unavailable” text in blue color.
If the “Turn on Fast start-up” is unchecked then check it and if its checked then uncheck it and save the changes and you are done.
Hopefully, if there is no other hidden surprise in windows 8, you won’t see this message again [fingers crossed].